Events Terms and Conditions
LAST UPDATED: MARCH 2022
We, Future Leaders Network Limited, registered in England and Wales with company number 12144242, whose registered office is at 18 St. Cross Street (4th Floor), London, EC1N 8UN (“Future Leaders Network”, "FLN" “we” or “us”), would ask that you take the time to read these Events Terms and Conditions carefully. They explain a number of things related to your booking requests for our events, including how Event bookings can be made, amended and cancelled, as well as other information regarding your rights.
By submitting a booking form or purchasing a ticket to one of our events, you’ll be confirming that you have read and understood and agree to these Events Terms and Conditions.
These Events Terms and Conditions should be read in conjunction with our website Terms and Conditions, Disclaimer, Cookies Policy and Privacy Policy.
These Events Terms and Conditions may change from time to time and, if they do, the up-to-date version will always be available on the site. We will indicate at the top of these Terms and Conditions when they were last updated.
Please ensure that you check these Terms and Conditions regularly to view any changes which may have been made, because by attending our events and making future bookings, after these Events Terms and Conditions have changed, you will be confirming that you have read and understood, and agreed to be bound by, any revised Events Terms and Conditions.
To help you navigate these Terms and Conditions, here are definitions of some of the phrases we use throughout:
“Event” means the event delivered or co-delivered by Future Leaders Network, for which you are making a booking request;
“Booking Form” means a booking form for an Event, which may be located on our website, on the website of one of our delivery partners, or on a 3rd party platform (such as Eventbrite);
“Event fee” means the fee payable by you to us, in exchange for access to the Event;
“Event date” means the date and start time of the Event, as indicated by us;
“Event co-host” means an individual or entity that has partnered with us in order to deliver the Event for you.
your BOOKING AND PAYMENT
Your place at an Event is only guaranteed when:
(a) you complete a Booking Form;
(b) payment of the Event fee (where applicable) is received; and
(c) you receive a confirmation email from us.
The Event fee (where applicable) must be paid in full at the time of booking.
It is your responsibility to ensure that the information you provide to us in your Booking Form is complete and accurate.
We reserve the right, in our absolute discretion and without the need to give reasons, to refuse to accept a booking. In such circumstances, no agreement arises and we will return any payment accompanying the booking within fourteen days.
CHANGES TO YOUR BOOKING by you
If you find you are not able to attend the Event after your booking has been confirmed, please notify us of your withdrawal via email as soon as possible at events@futureleaders.network.
Tickets may not be transferred to another Event, or to another individual/entity once purchased.
Under no circumstances will we reimburse you for any expenses you have incurred in making arrangements to attend the Event.
Refundable Events
If you withdraw (for any reason) from an Event (by emailing us at events@futureleaders.network) for which the Event fee is refundable (a “Refundable Event”) more than 48 hours before the Event date (except for withdrawals due to COVID-19), we will be happy to offer you a full refund of the Event fee (minus any fees associated with the ticketing platform we use).
If you withdraw (for any reason) from an Event (by emailing us at events@futureleaders.network) for which the Event fee is refundable (a “Refundable Event”) less than 48 hours before the Event date (except for withdrawals due to COVID-19), then you will not be entitled to a refund of any part of the Event fee.
Withdrawals from Refundable Events will not be refunded under any circumstance if you do not notify us of your intention to withdraw (by emailing us at events@futureleaders.network).
Non-Refundable Events
If you withdraw (for any reason) from an Event (including an online Event, but excluding withdrawals due to COVID-19) for which the Event fee is non-refundable (a “Non-Refundable Event”), we will not refund the Event fee.
Withdrawals due to COVID-19
If you withdraw from your place at any Event less than five days before the Event date because:
(i) you have received a positive COVID-19 PCR test; or
(ii) you are required by other mandatory government requirements to self-isolate;
we will (subject always, to receiving proof of a positive COVID-19 PCR test, dated no more than 5 days before the Event date):
offer to amend your booking to a similar virtual Event;
offer to amend your booking to the next available in-person Event; or
if there is no suitable substitute Event, refund the full Event fee.
CHANGES TO YOUR BOOKING by US
We shall use all reasonable endeavours to provide the Events described on our website, but we reserve the right to cancel or change any Event for any reason.
In particular, we reserve the right to amend any and all facets of the Event including, but not limited to: the Event date and time, the venue/location and the programme of the event, including the speakers/facilitators.
Speakers and participants are subject to change and we do not guarantee that any specific speakers or participants will appear at the Event. However, we will always try to find a suitable replacement if one of our speakers or participants is unable to attend.
If we cancel an Event, we will:
offer to amend your booking to a similar virtual Event;
offer to amend your booking to the next available in-person Event; or
if there is no suitable substitute Event, refund the full Event fee.
Under no circumstances will we reimburse you for any expenses you have incurred in making arrangements to attend the Event.
CODE OF CONDUCT
We at Future Leaders Network are excited to welcome you to our events - being able to communicate with each other and share ideas - that's why we created the network in the first place. However, we want all our attendees to feel safe and at ease whilst attending our events. Therefore we have an attendee code of conduct.
You agree:
to comply with all instructions given by us and by venue staff at the Event and to comply with all applicable laws, including health and safety laws, fire regulations and any codes of conduct for wi-fi access;
not to breach the law or encourage a breach of the law;
to behave in a respectful way to all other attendees;
not to behave in a way which is threatening, intimidating, harassing or bullying, offensive, abusive, defamatory, discriminatory or demeaning or to stalk or violate the rights of others, including individuals' privacy rights;
not to do, cause or permit anything to be done that may infringe, damage or interfere with any copyright, moral rights, performing rights, design rights, trade mark rights or other proprietary or intellectual property rights of to Future Leaders Network or any other company associated with the founders and directors of Future Leaders Network, their respective licensors or any third party;
not to do anything which may cause any liability for Future Leaders Network, or any other company associated with the founders and directors of Future Leaders Network;
not to distort or misrepresent any individual or thing;
not to register as or on behalf of anyone else (other than those individuals or entities that you are legally allowed to represent, such as your employer), impersonate anyone else, seek to take on a false identity or misrepresent yourself, your identity, or your age;
not to advertise, promote or endorse any goods or services;
not to circulate, post digitally, or otherwise make available to other attendees, content, which is, in our view, likely to impair others' enjoyment of the event;
not to circulate, post digitally, or otherwise make available to other attendees, content which is, in our view, abusive, offensive, defamatory, obscene, pornographic, or of a sexual nature, illegal, threatening, intimidating, in breach of privacy, confidentiality or third party rights, or otherwise unacceptable;
not to circulate, post, or otherwise make available to other attendees, content which, in our view, portrays unacceptable violence.
You accept that we may, in our absolute discretion and without the need to give reasons, arrange for you to be removed from an Event, if necessary against your will. Circumstances in which this might occur include a violation of any aspect of this Code of Conduct.
In such circumstances, you will not be entitled to a refund of any part of the Event fee and we will not be liable for any losses resulting from your removal, including for any expenses you have incurred in making arrangements to attend the Event.
You will, on demand, reimburse us for our reasonable costs of effecting your removal.
We reserve the right to refuse access to any future Event, without the need to give reasons for such refusal.
requirements and considerations
You must be aged 18 or over to attend our Events and may be asked to show photographic identification to prove your age.
Special dietary requirements must be notified to us in writing, either during the booking process or by contacting us by email at least five working days before the Event.
If you require support in accessing our events, or if there are considerations we need to be aware of, please contact us by email at least five working days before the Event.
Views expressed by speakers at the Event may not be our views. Event materials are provided on an “as is” basis and we make no warranty regarding the origin, accuracy or completeness of those materials.
We do not have control over any links shared during an Event and do not accept any liability for the content being delivered.
Indemnity
In completing a booking or attending an Event, you agree to indemnify and hold harmless Future Leaders Network or any other company associated with the founders and directors of Future Leaders Network, their subsidiaries and holding companies, the subsidiaries of their holding companies and each of their respective officers, directors, shareholders, employees, representatives and agents (and you shall continue to indemnify them and hold them harmless) in respect of all losses, liabilities, costs, claims, damages and demands suffered in connection with your conduct in booking or attending our Events, your behaviour towards us, or any other company associated with the founders and directors of Future Leaders Network, our and their representatives, other attendees, any breach of law, any breach of these Terms and Conditions or any breach of any third party’s rights.
photography, film and audio
By attending an Event, you agree that we and any Event co-hosts may use, reproduce and/or publish in any way whatsoever (without any payment being due to you) any photographs, video or audio that may pertain to you (including your image, likeness and your voice) and that we and any Event co-hosts may license others to do the same. You agree that such material may be used in our and any Event co-hosts’ publications, public affairs releases, broadcast material and website, or for other related purposes. This agreement will continue until you notify us in writing that permission is withdrawn.
You may, as part of an Event, be asked to record a video of yourself demonstrating your skills. You may be asked to upload the video to a video-sharing platform and share the link to the video with other Event attendees for feedback. The recording, uploading and sharing of a video is not compulsory, however you may not get the full benefit of the Event if you abstain. You agree to abide by the relevant video-sharing platform’s user terms and conditions. You agree not to share any illegal, infringing, defamatory or improper content or content that in any way does not meet our values when sharing a link during an Event.
Where you are attending an online Event, we may record that Event and publish that Event on our website or on other streaming and video platforms. Where you elect to participate in that Event, you will be informed prior to participation that you are being recorded. You agree that such material may be used in our publications, public affairs releases, broadcast material and on our website, or for other related purposes. This agreement will continue until you notify us in writing that permission is withdrawn.
PRIVACY
Our Cookies Policy and Privacy Policy set out the terms on which we process any personal data we collect from you, or that you provide to us.
By submitting a Booking Form for an Event, you consent to such processing by us and you warrant that all data provided by you is accurate.
By making a booking for the Event, you consent to the personal data (as defined in our Privacy Policy) submitted to us, including via the Booking Form, being used:
for all necessary purposes for the administration of the Event including, but not limited to, registration, delegate badges and catering;
to contact you about the Event;
to provide delegate lists in hard copy or electronic form to other attendees at the Event including attendees, speakers and third-party sponsors or funders of the Event;
to share your details with any other organisation involved in co-running the Event or where your membership of such organisation is relevant to your eligibility for the Event; and
to notify you of other FLN activities (such as other Events and opportunities) that we think might be of interest to you.
law and jurisdiction
These Terms and Conditions and any dispute in relation to them, are governed by English law and we reserve the right to bring proceedings in the courts in any location, the English courts or whichever forum we feel is appropriate.
As a user, the laws of your location may apply to your online dealings with our Events and you may have additional legal rights and/or obligations than those provided under English law. We always recommend that you should seek local legal advice, however we would encourage you to speak to us if you have any concerns to see if they can be resolved.
Other Terms
These Events Terms and Conditions, our Terms and Conditions, and the Privacy Policy constitute the entire agreement between you, the user, and Future Leaders Network in relation to your bookings and attendance at our Events and supersede all prior agreements and arrangements between us.
If any provision or part of these Events Terms and Conditions is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of all of the other provisions and parts of these Terms and Conditions will not be impaired.
No failure or delay by Future Leaders Network in exercising or enforcing any right, power or remedy which arises under these Events Terms and Conditions shall operate as a waiver of that or any other right, power or remedy. No waiver by Future Leaders Network shall be effective unless in writing and signed by an authorised representative of Future Leaders Network.
TALK TO US
If you have any queries, comments or complaints regarding the site or these Events Terms and Conditions, just get in touch. You can click here to contact us.